Terms and conditions
HamoCarwash, mobile car wash in Southeast Brisbane
1. Booking
When you book, you agree to these terms. Hamo will come to the address you give at the time you chose.
2. Price
The prices shown are starting prices. Hamo will confirm the final price with you at the end of the job, based on the condition of the car and the work done.
3. Access, water and power
Please make sure Hamo can reach the car, and has access to water and power at the address. If he can't do the job because of this, it may count as a late cancellation.
4. Cancelling or changing a booking
Please give at least 24 hours notice to cancel or change a booking. Call or text 0490 835 716 with your name and the day.
If you cancel with less than 24 hours notice, or no one is there when Hamo arrives, you will be sent a first warning by email if you gave one. Repeated late cancellations or no-shows may mean future bookings are declined.
5. Damage waiver
Before the job starts, you must point out any existing damage, faults or fragile areas on the car, such as scratches, dents, peeling paint, loose trim, chips, cracks or worn upholstery. By ticking the box when you book, you agree to do this.
Hamo is not responsible for damage or faults that were already there, including faults that cleaning only makes visible. Damage that isn't pointed out before the job is treated as existing damage, unless it's clear it happened during the job. Hamo works with due care and skill. If you think something was damaged during the job, please tell Hamo on the day so it can be looked at. Nothing in these terms limits your rights under Australian Consumer Law.
6. Monthly bookings
If you choose to repeat monthly, Hamo will book your visits on the same weekday of each month, at the same time where possible. If that time isn't free, he may move it by up to two hours or skip that month and contact you. To stop monthly visits, call or text 0490 835 716.
7. Christmas lights and driveway cleaning
For Christmas lights, you supply the lights and decorations and Hamo puts them up along the front of the house. He works from the ground or a ladder and does not climb on roofs. Taking the lights down afterwards is not included. Hamo is not responsible for lights or decorations that were already faulty.
For driveway pressure cleaning, please clear the driveway before Hamo arrives and make sure there is an outdoor tap he can use. Pressure cleaning lifts dirt, moss and tyre marks, but old oil stains may not come out fully.
8. Your details
Your name, phone number, address and email are used only to carry out and confirm your booking.
The site also counts visits and which steps of the booking form people reach, so Hamo can see what's working. This uses no cookies and stores nothing that identifies you.
Questions
Call or text Hamo on 0490 835 716.